Be the One Everyone Wants to Meet

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By: Lia Sbisa

It’s no secret the power and benefits that networking has to offer. We’ve been told time and time again…or not, that creating a network of influential and successful people is crucial to one’s success. At a networking event, or just in a venue full of people, we all want to have that golden conversation with the biggest name in the room. It’s only natural to feel that the more people that know them, the more people they know. Your network does not stop with that one person, it extends to all of their networks as well.

As young adults making our way into the working world, and even those already well established in the workforce, it is important to make ourselves noticed and be the differentiator that radiates uniqueness. Be the person that everyone wants to network with at an event or even just at a casual get together.

 

  • Get Involved

 

Whether you’re seasoned in your extracurriculars or just starting out, being a part of something other than work or school is a great way to a) network and b) have something to bring to the table in an introductory conversation. The more you do, the more you will relate to a broader audience (not saying overload yourself).

 

  • You do not have to hold the highest or coolest position.

 

The status you hold within a company may help your networking reputation, but it does not solely dictate how marketable your other attributes may be. Just as we learn from those top notch professionals, they learn from us. Any influential being is on the lookout for more up and coming influential beings.

 

  • Take time to learn about your own experiences and learn to talk about them.

 

If you’re a college student or newly entering the workforce, become an expert on your experiences (internships, jobs, campus news, extracurriculars). Networking with older professionals can be intimidating, but much less tricky if you can relate to an experience even on the most minimum level. If you are more established in the workforce, know a little bit about a lot of things. Nothing is more attractive than being able to hold a thoughtful conversation over something that excites your audience, even if it may not be your cup of tea. This goes for anyone and everyone: READ THE NEWS. However you choose to keep up on current events, just do it, or start doing it if you do not. It is okay to admit that you do not know much about a topic, you become more interesting when you’re interested.

 

  • Be interested in who you’re talking to.

 

As previously stated, you become more interesting when you’re interested. Just a rule of thumb (whether you want to admit it or not), everyone loves to talk about themselves. Be able to relate to a few key topics during a conversation (talk about a travel destination that you have in common, ask about the company they work for and how they got to their position). People like you more when they think you like them just as much if not more.

 

  • Initiate a relationship that grows beyond your initial introduction.

 

Do not let the relationship end with the end of a conversation. If the conversation allows, briefly share your goals for your near future and give a rough timeline of where you’ll be in the next few months and express your interest in keeping in touch. Find common ground and set up a time to check in if you have established a relationship that will last longer than just one conversation. Grab a business card and follow up the conversation with an e-mail reminding whoever it is that you enjoyed their time and throw in your favorite topic from that conversation. 

Believe that you are worth meeting. Be interested. Involve yourself in things that you enjoy. Make people believe you’re worth meeting.

The Love Your Body Guide

As a young gal quickly making my way into the real world, I know that our bodies and our body happiness become even farther than the back burner priority in the midst of school, work, social time and the rest of life’s callings. Don’t mistake this as a way to get fit in 24 hours. As I have had to remind myself in the past, and still do to this day, body happiness should be a lifelong priority. No matter the order of your day or the necessities that make up your day, loving your body is for EVERY body. The root of happiness in all things is starting with how happy you feel about yourself. Try incorporating these few things into your daily chaos and watch every aspect of your days become happier.Screen Shot 2016-04-17 at 8.53.23 PM

  1. DRINK WATER. Seeing this tip used to send my blood into a steaming boil. This is typically one of the first things that pops up on any list of changing anything about your body. But here’s the proven truth: water helps kick false hunger cravings, it clears skin all over your body and not just your face, it flushes your body of things it does not need, and it helps prevent headaches and poor digestion. Invest in a big water bottle that holds at least 32oz and plan on drinking half of your body weight in ounces (the bathroom visits will become less frequent very quickly, I promise).
  2. SLEEP. This would seem like a no brainer, but many people convince themselves that sleep is of lesser importance than other things happening in the day. I am definitely not suggesting 10-11 hours of sleep a night. Too much sleep is a thing and can work in the exact same way as no sleep. Try and bring your night to a close just 30 minutes earlier than normal. You may get those 30 minutes back the next morning to do anything you may not have gotten to the day before. 7-8 hours a night I promise you will increase your productivity and have much more energy, minus the purply black bags under your eyes.
  3. BE ACTIVE. Do not try and throw in a two hour sweat session. Being active is so much more than having a gym membership and forcing yourself to pretend like you know what you’re doing. Being active is making time each hour or two to move your legs and get your blood flowing. If it is possible, get up a little earlier and get in a 30 minute walk/jog/strength training. The point of being active goes beyond the six pack and sculpted arms and triggers endorphins that generate positive and happy energy throughout your body.Screen Shot 2016-04-17 at 10.03.39 PM
  4. DO IT ALL…IN MODERATION. Add some greens into your meals and subtract something processed. Taking extreme measures to “be healthy” leads to relapses and frustration. 80% of what you eat effects not only your physical appearance, but how your body feels on the inside. Look to options that have little, pronounceable, or even no ingredients to guarantee pureness and freshness. But remember to treat yourself to that guilty pleasure just enough to satisfy that craving.
  5. SOCIALIZE. Even if it’s grabbing a coffee in the morning as you fly to work or class, surrounding yourself with people who make you feel good will encourage good choices and positive energy. If loving your body is tough, talk through your struggles without sounding like a broken record. Help yourself and others will find helping you much easier. Removing yourself from the stress of life’s chaotic priorities will help reinforce the importance of doing things that make you feel good.

Loving your body doesn’t mean it has to be in perfect shape or look better than everyone else. Loving your body breaks the outer appearance and reaches into appreciating the machine that carries you through each day. You only get one, let’s try and make it last until it just can’t stand the happiness any longer.

The First 5

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Five Steps To Take In The First Five Minutes Of Being Awake

Waking up with a full day ahead is a feeling very familiar to us. Sometimes there are not enough hours in the morning, let alone in the day to manage everything that is going on in our lives.  However, I have adjusted my morning routine in efforts to be a more positive, organized, and effective individual. I want to share this with you in hopes that you, too can wake up and feel ready to take on all the day has to bring. It has worked for me, and while I’m not saying every morning goes as planned, I have noticed an overall change in my attitude and productivity in work and life.  Not to mention my new-found love for mornings!

Here are 5 things to do in the first 5 minutes of waking up that will help you to have the best morning, and day, possible.

  1. Avoid your phone. This can be difficult because we are used to being “plugged in” during the waking hours but it’s imperative that you spend your first 2-5 minutes that you are awake with yourself. This gives you time to collect your thoughts, create goals for your day and be present in your surroundings. My suggestion is to place your phone somewhere out of reach, even if it is your alarm clock. Nothing great ever came from the snooze button.
  2. Ten deep breaths. It may sound cliche but this is not just a practice used to relieve stress or calm the nervous system. Taking deep breaths after a night of low and steady breathing will fill your cells with oxygen from head to toe and pull you out of that morning fog that will keeps you wanting to stay in bed.
  3. Drink a beverage. OJ, water, coffee, whatever. This will engage your system and encourage your body to start moving. A big glass of water is best in able to hydrate after not drinking water during sleeping hours. My go-to is hot water with lemon and honey.
  4. Open the front door and greet the world. Even if this involves putting on a coat (gasp!). If you are getting up early, there is a quietness and tranquility in the morning that is relaxing yet invigorating. Even if you’re not an early-riser, going outside and feeling the fresh air will be stimulating both physically and mentally. This helps to increase cognitive function and alertness.  Even if you only have 30 seconds, it will make a world of difference.
  5. Make your bed. Before you continue on to the process of beginning your day, make your bed. It takes less than a minute and helps you to start your day already accomplished, a small task to check off but a task nonetheless. Making your bed encourages a healthy sleep cycle by placing a barrier between your time spent sleeping and your time spent awake. An added bonus is the comfort that comes from getting into a freshly made bed at the end of the day.

No matter what kind of morning person you are, making some or all of these a part of your morning routine will significantly help you to feel invigorated,  yet relaxed in the mornings. I have listed them in order of my series and can testify that my mornings, and in turn, my days are much more productive and smooth than before I took these 5 minutes to myself. We are all busy in our own lives and it’s very important to our physical and mental health to take time to check in with our bodies.  If you have morning or other healthy life hacks to share please comment and lets share our tips to get everyone feeling good.

 

Happy Healthing,

Niki Bates

 

12 Things To Stop Saying To Retail Workers (Seriously)

 

All retail sales associates understand what it is like dealing with a variety of customers.  Some customers are nice and appreciative and you sincerely enjoy helping them.  Some customers are nice enough and they don’t particularly stand out in your mind – you don’t love them and you don’t hate them.  Then, there are those other customers – the people that make you wonder why you continue to show up each day.  These customers are the reason most sales associates speak fluent sarcasm and are at risk of their eyes getting stuck in the back of their head from rolling them so much.  People who say the following 12 statements fall into this customer category.

 “The customer is always right.”

confused 1

I promise you, you are not and this cliche makes us instantly hate you.

 “It’s not scanning, it must be free!”

um no

Do you think you are the first person to use this line? Do you think it has ever worked?

“Can you check in the backroom?”

eye roll

We are all very familiar with what is in the back so if we think what you are looking for is back there we will offer to check.

Bonus follow up question: “Can you double check anyway?”

Fine.  I will double check but just so you know I am going to take that time to eat a snack, talk about you with other associates, and cry a little.

“Wow, it’s really busy in here.”

duh

We hate you for making this observation.  We know it is busy.  We are already counting down the hours until we can leave.

“I need to return this.  I took the tag off and I don’t have the receipt.”

wwhet

We understand that stuff happens and most of the time it can be worked out.  But don’t start yelling when I have to put a discounted amount on a merchandise card.

“I spend a lot of money here.”

good for you

If you feel the need to tell a sales associate this you are probably an asshole.  And after saying this, you will probably not get your way.

Comes in 5 minutes before close. “I know you close soon.  I just need to grab some things.”

we hate you

I am sure you just need to grab some things and you aren’t about to leave 20 items in the fitting room and every table a mess.

“Wow, it must take forever to straighten all of this.” Proceeds to mess up the pile.

welp

As a matter of a fact it does – thank you for reminding me.  Also, acknowledging the fact that it takes forever does not give you a free pass to mess it up.

“This is cheaper at ______”

i really don't care

You can shop there then if you would like.

“I am never shopping here again.”

nobody cares

Your absence will brighten the store.

“Can I speak with your manager?”

excuse me

You aren’t scaring a sales associate when you say this.  Chances are the manager will agree with them and tell you the exact same thing.

“Well it was on the sale rack so I should get it on sale.”

are you serious

It doesn’t have a marked down price on it but you think you should get it on sale because you told us it was on the sale rack? Does this really make sense to customers?

 

 

18 Confessions of Customer Service Reps

18 Confessions of Customer Service Reps
By Christy Gliko

Working in customer service can really test your tolerance for patience.  The struggle is REAL when dealing with other people.  I’ve asked for anonymous stories and struggles about working in customer service.  If you’ve ever worked in customer service, chances are you’ll relate to these fellow customer service workers:

  1. “I had a customer try to pick up an online order for her mom. She didn’t know the order number, the phone number it was ordered under (which is the only way to look it up), or have her ID on her. Her mom came in a couple minutes later. She was yelling and cursing at me the whole time, stabbed the signature capture pad with the pen, and then threw it at me.”

Mug toss

2.  “We have chicken or beef teriyaki”
Customer: “Whats the difference?”

Oh My God

3. Me (as a server): soup or salad? Customer: super salad? What’s in it?

Baseball reaction

4. My Aunt worked in St. Mary’s, outside of Glacier National Park. She was asked how many trees were in the Park! Also, when the next glacier would be coming by.

Science
5. Lol when I ask “do you want soup, salad, or fries with that?” And a lot of times I get “sure” …. Which one!!!!

Frustration

6. “What’s a grilled cheese sandwich?”

Idiot sandwich

Continue reading “18 Confessions of Customer Service Reps”